Sure, of course she freaked out
January 20, 2010 Category: indigo-Nation 
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Last week I sent an e-mail asking about pricing for the 3G modem roamming national response and the course came with a twist:
We note that since the day 03/09/2009 - The course applies the Price of Full Rate + Broadband Plans Surplus for customers who have an average of monthly data traffic GREATER or EQUAL to 3 GB (Gigabyte), considering the navigation of the last three months. In this case, the customer will pay full price for your course approved by the Plan.
Here are the types of tariffs that will apply from 03/09/2009:
Promotional Rate (applied for customers who use less than 3GB volume) - 500Kbps: normal rate of R $ 84.90.
Full Fare (applied to customers using the value equal to or above 3GB) - 500Kbps:
Monthly fee: R $ 252.28 (two hundred and fifty to two dollars and twenty eight cents).
Surplus Value: R $ 12.87 (twelve reais and eighty seven cents - Megabyte used).
You can get information economies through the site: www.claro.com.br > plans> Internet access.
Stress? As well, Bial? Of course, I will exceed 3GB per month .. Use only working without downloading music or movie, at least 500 MB per day.
In my contract there is:
Promotion: No promotion.
As they say, if you do not know how to play does not come down to play. They offered a product and by the way could not keep it from scratch then decide to change the rules and still charge me R $ 252 monthly when the real contract was R $ 84.90?!?!
This subject rolled many Internet forums but as I have not received any telegram, I paid no attention. But now that I was told by email day 01.15.2010, has a clause in the contract that I can get rid of the course:
14.4. If the SUBSCRIBER disagrees with the changes reported in the form of contractual clause "14.3" above shall, within ten (10) days from the date of receipt of such notice, exercise the right to terminate this Agreement upon request Written by the SUBSCRIBER or through telephone contact with the same Customer Service LIGHT.
So I'm on time, informed me today is day 15 and 20. I'll call and ask to cancel the service. Do not wanna be a customer of a company that does not respect their customers and change the rules whenever it wants. But for that there are contracts and justice. Already warned them that will not pay a penny more in my account.
New Test course, now for heart
Other sites in Google on the subject
What I have spoken here of course: course is also equal to the other , Limitation of course 3G , 3G Sure: My Impressions
Then put the follow scenes of the next chapter.
Maysa
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Rachel
AI loved the blog. Congratulations!
2The course is an example of disrespect for the consumer.
3Same thing happened to me, a letter arrived saying that exceeded the 16 GB in 3 months, which would be charged an amount of R $ 166.64, and I could cancel the plan at no charge fine and I then canceled two months later came to such a fine, paid the fine in the following months they return the money as credit, what do I want to change my money right back to them and not spend this money
4Hiring of any 3G operator in Brazil is stolen for sure. Funny thing is that the FCC does not do anything about it probably because it should also profit from it.
5