Of course also other is equal to
July 24, 2009 Category: indigo-Nation 
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Due to circumstances localized, I became a client of course. The 3G internet service I use is very good, stable and fast.
But try talking to their call center, the number 1052. Try!
I called several days to make a different change in billing address, without success. Toward the eighth attempt, muiiitos days later, a miracle happened and I met God.
. Now what I'm most upset with the course was that the seller's OFFICIAL store them in the Shopping Itaú count on, lied to me. When I went there knowing the product and sign she said happily, "Ms may change plans at any time ...". She said I could not switch to the higher plane only. He said I could change plans. And I wanted to move to the lower plane, for since all the months will drop my velocidad and 128 kbps, I'd rather stick with the plan of 250 kbps instead of the current 500.
, como é meu caso. NECESSIDADE ! Everyone I talk on the street already orienting: flee the course. Service grade of zero! Only are clients of course by NEED, as is my case. NEED! ! ! Otherwise spend a LOT of anger. It's too bad to feel powerless in the face of mobile operator.
Beautiful course customer stories here .
Other posts about my course: Limitation on Claro 3G / 3G Sure: My Impressions
AND PLEASE, DO NOT send me E-MAILZINHOS MORE THOSE SAYING THAT SAW MY COMMENT ON THE INTERNET AND THAT CONCERNED WITH CUSTOMER SATISFACTION BLAH BLAH BLAH BLU BLU BLU
Maysa
How can dispuita in times of tight for space / client as a company have a clear personal service lousy and moreover do not deliver products purchased on your site, efetuei a purchase of a phone line and 25/08 and so far no satisfaction the empesa I had, not counting the N attempts of contact with the company. how can a company be competitive these yet?, lack of a competent professional in charge is what it seems!
AThanks Antonio Gouvea
Maysa,
I posted an article on my blog haha utilities. I believe that fits all people who face the same problem as you. Through the site the FCC can make complaints and denunciations and companies are obliged to respond.
2Here's the article:
The worst operator in the country, this trick to promote this throughout the media. The line connecting lives falling. Launched the promotion and we poor consumers think it is a reliable provider entered for a fee .... then they do not keep what was announced. Credits or just cancel the credits disappear when they so desire. Do not fall in and out of trap THIS COURSE AS I'M DOING. Hugs
3ALL birds of a feather!
4Last year (11/2008), the HI called me for offering such a HI total bill, said a lot of advantages and what
I drew most attention was that the seller has clearly spoken (and ordered w / each repeated twice):
would have two chips and could use on ANY GSM mobile.
Then I said, "Hey, but my phone is VIVO, as I do?"
Seller: "Just take a store they desbloqueam HI to Mr."
Well, then I (fool) I plan and I happily FINDING that would save money, since money spent loading a second pre-paid.
Came the two chips and went in the store of HI, arriving there the first thing I asked was: "is prepaid cell?" I replied, "yes." Them: "Our system is down sr.."
From there, a symbol of ASS lit on my forehead.
So I went to another store (in the same shopping) and also the same story.
3 Weeks later I was at another store (in another mall, another neighborhood) and the same story.
I live in a store and said the phone worked with chip ONLY LIVE. There FUD ...
Summary of the story: I could only use the chips THIS month (07/2009) just because I had to buy two other unlocked phones, as the other two old, one was stolen and the other DIED!
This is just a story, has another related to the same operator (Hi) and the same 'promotion'.
Vivo is also another who helps you w / purchase and complicated w / help!
Now I understand 'cause these operators take as many processes in the back ...
uuuaaaalllll. all this speed, I have a 500k plan, but every time I access a meter when we give it in 70k jumping for joy that lasts little is CLEAR.
5my area has 3G coverage, but I'm sure that when you have a will not change anything will be the same as B ...
atemdimento as to not have to complain about always been fast and very well attended also had problems with the seller had to restart my laptop and she said she had to format my computer can it!
will be that the course does not access the internet to see the forums and blogs that your customers think of the art scientific, she is not ashamed to deceive your customers sell "pig in a poke"
It has more than two things that only urgent need for people to do: open an account on CEF and BB. Is a clear podrézima.
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