Shop Living: Credit comes from donkey
2 October 2008 Category: indigo-Nation 
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The former Telemig Celular, now live , let me face these days. I traveled to Brasilia for a family event and how it was at the end of my plan (it's control), my credit was ending and only enter over the next week.
Arriving there I accessed the Internet, I pulled out my credit card, and tcharam! I thought my troubles were over, making the purchase through the virtual store.
He spent 1 hour ... 2 ... 4 ... 12 .. credit and nothing down. And I need to change torpedo. Grrr. I could not buy the site of the Bank of Brazil, as do the custome, because they had taken the laptop for the trip (it was something quick), and only he is registered to conduct transactions on my account.
As the credits did not go, I asked a friend of BH to put the credits to me, by your home banking. She credits ... fell at the same time.
And the credits bought on the Internet site of the Living, the efficient Virtual Store? Also arrived. Almost 6 days and 12 hours after purchase. And it was very important ...
Worse still is that the so-called 1504 and not located my request. They said to call in the chat efficient shop. I called ... and not located my purchase. As if there were. Even now appearing in the extract from my credit card.
The credits must have been a donkey. Only you can. Note 0 for Vivo Minas.
Maysa
I also had a very annoying experience with the store's alive. I bought a smsrtphone post in one plane, cranked up the credit card, which was highly effective and paid at the same time, but nothing good. called to live to know what had happened and told me that my purchase was canceled, I asked why they said that the error was filling out the form, but the problem is that the debt exists on my card, or can not do another request because the limit is committed to a TERMINATE PURCHASE, even extornada will take about 60 days to rectify the limit of the card is running fine, which I doubt, I feel that I have more headaches ... agent uses these fucking shop to go ahead and fuck only the fault of incompetent people.
AThe only thing I can tell you. Switch to TIM, never had a problem with it. Just because not catch well on my site!
2Moreover, efficient charging, always in less than an hour, by any means (telephone, electronic cash, online banking).
Maysa is!
3This is the risk of process automation. When it works, okay! But when it goes wrong, where there is no way companies understand that at some point may have given a tilt system and the customer may be right.
Days ago, my bank debited 02 times the looting of clients and in my case, a withdrawal of $ 500.00. I was under the limit for one day burst. If you were traveling without another card or check, no money would have been up to eat. Simply nothing happened because the bank hit the next day.
Our Code of Consumer Protection should punish it, since the client suffers constraints and Stres damaged by an inadvertent error by the company, but it happened.
In your case, I think you have the evidence of failure, but as there is a significant value, it is good or stressing about a claim.
Hug.