0300 Connection: who ultimately pays?
May 6, 2007 Category: General 
Send this text by e-mail
Yesterday I went to use the chat for the month (while struggled to buy a ticket to R $ 50.00 ) and the attendant told me to call your 0300 to make a purchase, and that the binding site would cost.
Copy of the chat (you can skip to the part in bold):
Lincoln Smith: Hello Maysa Castro! Welcome (a) Gol Airlines. How can I help?
Maysa Castro: Lincoln, I'm trying to make the ticket purchase BH - DF but I can not, you can guide me?
Lincoln Smith: How hard is it please?
Maysa Castro: An error occurred with your transaction
ERROR.
There was a technical problem preventing the continuation of this transaction.
Error Number: G3161114615399
Lincoln Silva: Madam, we reported that the case is under examination at our Department of Information Technology in order to minimize execution time and solution for our customers.
We ask kindly that Mr (a) attempt to make this procedure later. If you wish, Mr. (a) may call our Sales Center at 0300 789 2121 (local call cost).
Maysa by Castro, 0300 cost of local call?
Lincoln Smith: Yes.
Lincoln Smith: If your flight is to be flown in promotion until May 8, we can make a reservation by the central Sales: 0300 115 2121, local cost and 24 hours after the event is for May 8, please try later.
Maysa Castro: But 0300 is priceless local rate, Lincoln. I want to fly 12 days.
Lincoln Silva: You referred promoting $ 50?
Maysa Castro: Yes
Lincoln Silva: In this case we ask to try later.
Maysa Castro: I want to buy two tickets BH - DF and I can not for the Internet. Exit 12, return 15. By 0300 you?
Lincoln Smith: You can check availability.
Maysa Castro: You are a robot or human? because he questioned her about 0300 and you did not answer
Lincoln Smith: I understand, but my information regarding where you are uncertain please?
Maysa Castro: There's no way you should even be a robot. Thank you for your attention but did not help me at all. Good evening.
Because telemarketers can answer only what is in the script? One question was, ready, get lost.
I did my research (of course) and Telemar says the amount is paid by the caller, but that varies from plan to plan if hired by the company for which you will connect. Already Telefonica reported that there is a division in value. The customer pays a portion and another company.
Someone could tell me, after all who pays a 0300 connection? I? The Bial? Lula? What does it really cost?
Maysa
Interesting your comment!
AI do not understand how someone can gam [nhar to mimic a robot!
I do not work in a service like this!
And we who pay for connection 0300.
2I auditioned, got on my cell phone bonus of $ 800.00 for local fixed
and links to the same operator, but only got $ 0.80 credit, anyway.
To connect to 4004 or 4002 and 0800 use some of my bonus, but
no links to the 0300, is neither a local phone call.
So be smart, not 0300 and grace and not toll-
site.
THE BEST ANSWER IS ANATEL OF THE SITE, THE FOLLOWING LINK.
3HELLO FRIEND, I thought INTERRESANDO COMMENT ON THIS ROBO.
4SOMETIMES WHEN I WANT TO GO RAGE (need to solve some poblema) LIGO TELE-SERVICE FOR THOSE OF TELEFONICA AND ESPECIALLY THE SAY "... WHERE CAN I HELP?
I ASK AI is charity?
RESP. NOT.
THEN WHY DO YOU WANT ME TO HELP?
I HATE THIS TO A PASSING
HUG.
Hello Maysa,
I came to your blog looking for information on google by 0300. Little and not really clear information on the issue is a problem. Another problem, as you put it, or the service is bad and standardized, including desreispeitando our intelligence, the majority of customer services antendimento.
Below 3 pages on the subject that can help you and others who access your blog. In short, both sides pay the bill: in, customers pay the cost of local call, regardless of what city we are. The company pays the difference. As I understand it, and this was also a similar value to a local charge. If this, in comparative connections this service for a service line, for example, São Paulo (telefonede customer service to customers calling 011 and prefisso of São Paulo) are advantageous for the operator as it gains on both ends, when would gain only the tip of the caller. On the other hand, if a connection Belo Horizonte, for example, we customers would pay a long distance, which does not occur at 0300. Got it?
The following pages:
http://info.abril.com.br/aberto/infonews/052004/28052004-4.shl
http://www.notadez.com.br/content/noticias.asp?id=23732
I take and I ask kindly that my e-mail is not placed on any list,
Thank you,
John.
5Look, about the rude remarks to employees of telemarkenting want to clarify some points:
They are heavily charged by employers, there is a script that they must follow, are usually poorly paid (with rare exceptions) is therefore not a qualified workforce.
HOWEVER, no one has the right to be rude, I believe that all people who work deserve respect. However, if you do not like the service call to another company or complain to who should hear and have the power to improve care, ok!
Respect your fellow man!
6From a look at the site of the telephone
http://www.telefonicaempresas.net.br/grandesempresas/prodVozServ0300.shtml
Who is paying you and the owner of the line ... you pay local call and the rest of the cost the owner of the line.
7MRS. MAY BE CHECKING THE RATE OF VALUE IN YOUR ACCOUNT. SOMETHING MORE?
HAHUAHUAHUAHAUHAUA
HATE TELEMARKETING.
I ASKED PRA GOL:
8CAN I BE CHARGED ON (AND THEY WERE SP PRA PRA DEMOOOORAM MTO ANSWER)?
RESPONSE: WE DO NOT RECEIVE THE FOLLOWING LINKS TO COLLECT, rsrsrsrs
Hello friend .... I do not know you and is the first time I get on your site .... actually blog .... but the fact that I'm commenting is because I have the following question ... how can you leave the url in this way ... http://www.maysadecastro.com.br . without the name of this blog in which you affiliate?? In WordPress is so ...? And also for its experiancia .... you really think Google Adsense profitable??
Already thank you ...
And excuse me for questions, and I am layman in the subject.
Thank you,
Sincerely,
Tatius Fernandes
9tmfernandes10@hotmail.com
Tatius
The URL with my name is called Self-control and explain the links on this:
Blog Hosting
How to create a blog
How to increase visits to your blog or website
Blog not gotta be "affiliated" to anything. My blog is up and ready
Without a doubt that Adsense is profitable. More text for you to spend a few minutes reading:
How to make money with your blog or website
Visitation x Gains
Things you should not do while you participate in Adsense
Knowing Adsense
Receiving payment from Google Adsense
Any questions, try to search my blog or leave a comment ...
10Success!
Maysa
Luis, you've got the invitation?
If unable to drop me an email (zotekracik at sign gmail dot com) I have some available ...
Hug
11hahahahhaa, ever seen in mc donalds, an ice cream it when you ask "I want a chocolate" ... the guy (or guy) ALWAYS turns and asks "ice cream, what flavor??"
12was with a friend talking about it and comparing it with the mc donalds win 95 ....
talking something out of the script it comes to blue screen error ... aosheohasoeuhasuhsae
dae did the idea of talking to the cashier near the phrase "ctrl, alt, del 2 times" ....
face, may seem a lie, but in an instant the woman d box falls on the floor and breaks his arm ... AUHSOuahsoUAHSOUahsA
was bizarre ... it was in the mc donalds savssi on Sunday now .. xD ~ ~ ~ ~
Hello Maysa. The link has a cost of 31 cents per minute.
This is free of illusion.
[] 'S
13Maysa Hello! I loved your blog .. the conte'do, clean design, fonts and sizes ... acertadinhos realmennte're very good! Standard view information on the Internet!
CONGRATULATIONS!
Only met her blog today ... I got through it by google
Our good old friend google ..
reading and rereading the post I found on Joost invitations .. as I have a few days I decided to comment on this post more current!
From qquer so if you can send me an invite:]
I am a new frequenter of your blog but it's already the favorite:]
Thank you and good night!
Louis
14I know, off course local calls, only those that begin in 4004 is valued at local call. The rest is more expensive. Some TV programs using the service report 0300 and at the bottom of the TV that the connection costs 31 cents / minute. I think that's right.
15Hi May, you could tell me if there is a theme that not to your blogger?
16Staff poorly trained, robots seem right ...
Julius Board == >> http://www.juliocamara.com
17