I bought a new phone on September 17, as posted here . October 19, the morning when I was in college, I began receiving many messages of news, horoscopes (detail: Sagittarius, and my sign is lion q), Count: (do not even like that), etc.. When you finish the class, even in the parking lot of the PUC, I called Tim and asked what it was. She said it was some programming I had done to receive that news. Val, but I only use the phone had not asked ... NOTHING. Directed me to send messages to cancel. So did the process.
In the same afternoon, I called to report that TIM had canceled, and had not requested such news, and they would not pay for them. The girl, very friendly by the way, move, move there and told me not to worry because it was a gift of a week and would charge only from the 8th day. Beauty ... I had canceled it.
Yesterday was my account that expires Nov. 15. And is there:

SMS services
Message 3 days 18/10
Message 3 days 19/10
Message 3 days 20/10

totaling $ 1.98. Anyone who knows me knows that do not pay a penny more than my due. Now I called * 144 and went to "press 1 for blah blah blah, 2 for tra la la ..." well ... then when said press 0 (zero) to speak with one of our attendants, the connection being dropped. Four times in a row!
But I am persistent, I called again and pressed zero to talk soon with the attendants (without going the way of "to push this bill" because it seems that there was "the problem"). Could be routed to the corresponding sector.
I explained it all away servant,

nãopediprareceber, received, canceled, ligueidenovo,
mefalaramqueeunaoiriapagarpoiseragrátispor7dias
blablablablablablablablablablablablablablabla

The boy said to receiving such messages Mrs, Ms requested by phone.

Until then I was well educated. It was very nervous. I replied I did not ask this crap, I AM NOT THE SIGN OF SAGITTARIUS AND ALSO DO NOT LIKE THE Count:, why would I want these newsletters?? That hatred, I p of life when someone said something that I did not.
I let out a "Hey Gustavo, you need to become better informed as the day I called, the lady there told me I would not pay for 7 days (much less one, in which case, I received)." He did not, obviously . Incompetent. And finally, said:
"I will not pay for what you did not order, I am a customer for 2 months and you do not want to start to get stressed as soon as I have already warned that the service is very bad of you."
He saw that I was angry said: "Look, Ms. Maysa, let's make this the reversal rate in próixima bill ..."

Were 19 minutes on the phone for such a simple thing. They wanted to do I give up. But I am Brazilian and never give up, ahahahaha. Pray therefore the nro protocol, thanked him and hung up.

I sincerely hope that is the first and last stress with TIM. I've noticed the difference in speed of service of Telemig Celular with them.

Maysa

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